Orders are securely processed through PayPal. All major credit cards are accepted. If you prefer to send a money order, cashiers check, or personal check, please contact me to make special arrangements. I am more then happy to accommodate your special needs. Please wait 10 business days for personal checks to clear before items are shipped.
All c h e r b u products will be processed and shipped within 3-5 business days, unless otherwise noted.
All orders are sent through USPS and will include tracking confirmation number. Will email tracking information upon request. Shipping generally takes 3-5 business days (Priority). Receipts/Shipping confirmation will be emailed. Printed receipts will be included in shipment only upon request.
I hope you will love your c h e r b u products, however, for any reason you are unhappy with your purchase you may contact me for an exchange or refund. Customer is responsible for shipping. The item must be returned within 15 days of receipt- in original packaging, sent securely with tracking information and insurance. We will not be responsible for any packages that are lost or damaged during shipping process. All sale items and custom orders are ALL SALES FINAL.
Please contact me if you are interested in carrying c h e r b u products.
c h e r b u uses security measures in order to protect from the loss, misuse and alteration of information under our control. All orders are transmitted over secure Internet connections using SSL (Secure Sockets Layer) encryption technology. Should you forget your password, we will email you a new temporary password. Because sending information by email is insecure, we do not send your existing password. This is the best way to protect your personal information. All Information given to c h e r b u is kept confidential. No information will ever be shared or sold.
If you have any additional questions...please feel free to contact me at firstname.lastname@example.org